FlashReplai

Answer every customer on WhatsApp, in seconds

FlashReplai is an AI assistant that replies to your customers on WhatsApp in Egyptian or Levantine Arabic, Modern Standard Arabic or English. It records their requests and hands the conversation to your team when a person is needed.

Book a demo See how it works

For internet providers, shops and restaurants in Egypt and Syria.

Net Sareea supportAI assistant, online now
Replied in 3s

النت فاصل عندي من الصبح، ممكن حد يشوفه؟

آسفين جدًا على الإزعاج! ابعتلي رقم الاشتراك أو الاسم المسجّل عشان أسجّل البلاغ.

رقم الاشتراك 48213

تمام، سجّلت بلاغ عطل رقم 1027 وبلّغت الدعم الفني، وهيكلموك خلال ساعتين. لو عايز تكلّم موظف دلوقتي اكتب «موظف».

A customer reports an outage in Egyptian Arabic. The assistant answers in the same dialect, logs ticket 1027 and tells the customer when support will call.

Made for local businesses

Internet providers

How much is the package? Why is the internet slow?

Outage reports, packages, installation appointments.

Shops

Do you have this in my size?

Orders, what's in stock, delivery.

Restaurants

Do you deliver to Nasr City?

Menu, orders, delivery areas.

How it works

  1. We connect your WhatsApp number

    We set everything up with you in one onboarding session, using your current number or a new one you choose.

  2. We teach it your business

    Your prices, hours, common questions and policies. It answers only from your information and doesn't make things up.

  3. It replies, records and hands off

    It answers customers right away, logs orders and complaints, and passes conversations to your team on the dashboard or the Telegram bot.

What your team needs, without adding to their workload

Speaks your customers' language

Egyptian, Levantine, Modern Standard Arabic and English, replying in the dialect the customer wrote in.

Records every request

Orders, bookings and complaints are logged on the dashboard automatically, and can be sent to Google Sheets.

Knows when to hand off to a person

If a question is outside what it knows, or the customer asks for staff, it passes the conversation to your team immediately.

Your team works from anywhere

A web dashboard, plus a Telegram bot for alerts and for replying to handed-off conversations.

Honest with your customers

It introduces itself as an AI assistant and never pretends to be a person.

Plans

Pricing depends on your business and message volume, plus a one-time setup fee. Contact us for a quote.

Starter

For a business that gets messages every day.

Up to 1,500 AI replies a month

  • One WhatsApp number
  • Dashboard and Telegram bot for your team
  • Setup and training on your business information
Ask for pricing

Business

For a busy business or a customer service team.

Up to 5,000 AI replies a month

  • Everything in Starter
  • More replies for busy seasons
Ask for pricing

Frequently asked questions

Will my customers know it's an AI assistant?

Yes. It introduces itself as an AI assistant in its first message, and any customer can ask for a staff member at any time.

What if it doesn't know the answer?

It doesn't guess. It tells the customer someone from the team will reply, and passes the conversation to your team on the dashboard and Telegram.

Who owns my customers' data?

You do. We use it only to run the service for your business, and you can ask for a copy or for deletion at any time. Details are in the privacy policy.

Do I need a new number?

Not necessarily. We agree on the best way to connect your number during onboarding.

Try it on your customers' real questions

Fill in the form and we'll contact you on WhatsApp to set a time, then show you the assistant answering the questions you get every day.

Prefer email? hello@flashreplai.ai

We'll use it to set a time for your demo.